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  • What meters can be connected to the MonaTek remote meter reading system?
    MonaTek system is capable of reading: water meters; heat meters; electricity meters; gas meters; pressure sensors; temperature and humidity sensors.
  • Can you install MonaTek remote meter reading system on existing meters?
    Yes, MonaTek remote reading system can be installed on existing meters if remote reading is possible for them. All new meters have the necessary remote functionality. In case of questions or uncertainties, please get in touch with our specialists. MonaTek also offers the purchase of new meters.
  • How long does it take to install a MonaTek remote meter reading system?
    The installation of MonaTek system is quick and easy and takes about 5 minutes depending on the meter. To install the system, you only need access to the relevant meter or sensor. Depending on the size and specifics of the order, the delivery and installation of the devices take no more than 7 days.
  • Can the MonaTek remote meter reading system be installed manually?
    Yes, we train our customers, so they can equip their meters with the MonaTek remote reading system by themselves.
  • How does the MonaTek remote meter reading system work and is it secure?
    The MonaTek system is based on the principles of the Internet of Things (IoT). This means that the devices are connected to a secure network, which allows remote access to meter information. The data is stored securely in the MonaTek system and can be accessed only by the building manager, who can issue individual accesses to his clients.
  • Is it possible to integrate MonaTek into an accounting system?
    Yes, MonaTek system can be integrated into accounting and other systems
  • Does MonaTek system help to prevent accidents?
    MonaTek system cannot prevent an emergency situation, but it helps to identify losses and accidents in time, thus saving both time and resources.
  • Can MonaTek take over another existing remote meter reading system?
    Yes, we can integrate an existing solution into our system. We invite you to contact our specialists to consult about the best possible solution.
  • What makes up the price of the MonaTek system?
    The final cost consists of a one-time payment for the device and a monthly subscription fee, including unlimited platform use and customer service.
  • What is the warranty period for MonaTek devices?
    MonaTek meter reading devices have a 2-year warranty. The average lifespan of a device is 4 to 5 years.
  • What will change with the Cabinet of Ministers regulations no. 876 and will remote meter reading be a mandatory requirement?
    According to "DIRECTIVE 2012/27/EU OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL", from 2027 all heat meters will need to have remote readings. In order to prepare for the new requirements in time, we invite building managers to contact us now about the possibility of installing a remote meter reading system.
  • How does the end-user benefit from a remote meter reading system?
    With the help of a remote meter reading system, the end-user has the opportunity to follow his real-time consumption of water, heat, electricity, and gas and conveniently monitor his expenses. The obtained data helps to reduce total consumption and save resources in the long term. At the same time, alert notifications help to identify atypically high consumption and act in time to prevent potential problems. Likewise, the end consumer no longer needs to submit meter consumption readings.

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Our team of experts is here to help you make an informed decision and find the best-suited solution for your needs.

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